FAQ

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Are you Licensed and Insured?

Yes.  We are licensed with the City of Port St Lucie's Business Division to legally conduct Doggy Daycare and Overnight Boarding services in our home. We have a Certificate of Completion from the City of Port St. Lucie's Building Department issued upon passing a physical inspection of our property to ensure the safety of all fur guests. We continually carry Pet Care Insurance through Lloyds of London. For proof of any of these documents, please feel free to ask. 

What vaccinations are required?

We require your dog to be vaccinated for rabies, distemper and bordetella (kennel cough). If your dog is approaching the expiration date for the bordetella vaccine, we recommend a booster prior to boarding. We also require that your dog be on an active flea treatment. The home is professionally treated regularly inside and outside for fleas and ticks, however, owners are responsible for making sure their pet is on a vet prescribed treatment that has been proven to work on them, as results may vary.

Do I need to bring my dog's food?

Yes. We require that you bring your dog's regular food, as most dogs do better staying on their regular diet and have less trouble with upset stomachs from switching food. We can also accommodate special diets that may need refrigeration or freezing. Each guest is fed alone and separate from each other. We provide clean bowls for each guest.

What else can I bring?

We provide clean comfy beds and blankets all around the home for our guests. However, if you want them to have something soft and snuggly from home, you can bring  a bed or favorite blanket. Toys are permitted, but we ask that you limit them to just a couple. We do our best to return them, but we are not responsible if a toy is lost or destroyed. You can also feel free to bring you dog's favorite treats.

Do you require dogs to be spayed/neutered?

YES! All dogs must be spayed or neutered to be in our free roaming environment. However, we will accept young puppies that are not ready for the procedure, but not over 8 months old please. We ask that you provide disposable wraps/diapers/pee pads if your puppy still has accidents indoors. If your adult male dog tends to "mark" territory indoors or does so during their stay, we will no longer host your pet. We reserve the right to refuse service if we feel necessary.

Can you provide my dog with medication? Is there a charge?

We are happy to administer your dog’s medication free of charge. We ask that the medication be in its original container with instructions for administration.

What do you do in case of illness or injury?

You can trust us to take excellent care of your dog at all times. In the event of an injury or illness, we will quickly assess the situation to determine the best plan of action to take. Your dog's health and safety are our primary concern. Depending on the situation, we will either take your dog to your personal vet or rush them to the closest emergency vet. We will contact you as soon as possible if this ever occurs.

There are dogs of all sizes. How do I know my smaller dog will be safe?

For the comfort of our guests, we may separate the dogs into different sleep and play areas based on size, activity level, age, and temperament. We assess the daily guests and monitor their needs accordingly so they all have a wonderful time.

I have an older dog that prefers to sleep all day. Will my dog be able to rest and relax?

Absolutely! Most of our older guests prefer to hang out in the master bedroom where they can be away from the more active guests. It is nice and spacious with comfy dog beds throughout and a view of the pool. It also has an exit to a separate fenced yard. Shy or non-active guests are also welcome into this area.

Do dogs ever get hurt?

When kids are on a playground, they sometimes come home with small scratches and other minor injuries. The same goes for doggy daycare. While we do our best to prevent all injuries, guests can sometimes experience small nicks, scratches, or minimal fur loss. This is not common, but it can happen.

Why do you not accept "intact" (non-neutered) dogs?  Intact dogs means they haven’t been neutered or fixed in any way. At Treasure Coast Pet Sitter, we look out for the needs of our customers and their furry friends. Intact dogs are not a good match for an open play environment such as doggy daycare and boarding, and here’s why:

They can be "bullies"

Intact dogs are more likely to hump around other dogs that they haven’t been exposed to, mainly as a dominance factor and it’s a behavior that we strongly discourage dogs from doing here at any time.

They urine "mark" indoors and out

Dogs who are reproductively intact will usually urine mark anywhere and everywhere they pick up another dog's scent compared to neutered dogs.

They make the "pack" feel uncomfortable and ruin the fun

Intact dogs emit different hormones and other dogs’ reactions to this can often alter the group dynamic enough to impact the overall safety of all dogs involved.  

My dog has been trained and is still intact. What’s the difference?

While we don’t discourage pet parents from keeping their dogs intact, there are some benefits to having them spayed/neutered which would also allow for them to participate in a fun, free roaming environment:

• Spaying and neutering can curb behaviors that will help make your dog accepted into a pack.
• It will also maintain balance and fair play, as the behaviors differ between an intact and a spayed dog. 
• Intact dogs may have the tendency to be territorial of their own property and pet parents, so this behavior can be reduced with spaying and training.

Spaying and neutering your dog gives them a chance to play with others without being overly possessive with their friends, so one dog doesn’t stand out more than the others.